GIST integration issue

Happy Wednesday, Omar! I wanted to reach out in regards to the provider GIST, within the contact section of HelpShelf. We have a partner, Microthemer, that is having issues with their chat not working properly. He already reached out to GIST and they found nothing wrong with his current setup. I also made sure to tell him to check that his AppSumo URL was added to "allowed" sites for their widget. In the past, I know Ben had specific providers "Hidden" and had to unhide them, for it to work properly on our site. I'm not sure if this is the same situation here... or if it's something else that you might be able to check out for us. The AppId is correct and everything else looks good otherwise. Thanks in advance, and we look forward to hearing from you!

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