newly drafted articles dont take users to the article from the widget

go to helpshelf.co From the widget, search "knowledge". click on the "Creating a helpshelf knowledge article" link. system should take users to the article url (https://hc.helpshelf.co/content/creating-a-helpshelf-knowledge-article/) but rather it takes them right now to a blank page: https://s3.amazonaws.com/helpshelf-production/gen/html/nonHhEt0.min.html?s=nonHhEt0&p=%2Fcontent%2Fcreating-a-helpshelf-knowledge-article%2F&h=&hn=hc.helpshelf.co&uid=&ue=&ufn=&uh=-536292159&dpm=0&dm=0&ih=695&iw=460&rhm=1&rwm=0&gc=%5B%22UILsxjta%22%5D&av=%5B%5D&ac=%5B%5D&dev=33
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